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Friday, October 30, 2015

A WORD ABOUT TYPOS

A WORD FROM MY PUBLISHER...
 
Pro Se Readers,
 
I am sending you this email because you purchased and/or read an ebook copy of Lie Catchers by Paul Bishop and pointed out multiple typos and errors in the e-edition.  First and foremost, thank you for making us aware of the issue. It is extremely important that we know when things are missed, which obviously will happen sometimes, but also when things are not nearly at all right, as it was with this ebook.  I have determined that a mistake was made in the formatting process that led to the wrong file being formatted.  This is unfortunate, obviously, and is not a common occurrence for Pro Se, the first time in our 200 book long publishing career.  But it has happened and we are taking immediate steps to make it right.
 
I expect a new edition of the ebook to be uploaded in the next 2-4 days.  When that edition is uploaded, an announcement will be made on our Facebook page (PRO SE PRODUCTIONS) acknowledging that there were some issues with the ebook and a new edition has been uploaded.   You should, regardless of where you purchased your copy, be able to go and download the revised copy.  I also want to extend to you a credit for any other Pro Se ebook of your choice at any time, even if it’s Paul’s next Lie Catchers Book.  If you would, email me (address) editorinchiefATprose-press.com with the heading LIE CATCHERS EBOOK and I will respond with all the options for redeeming the credit.  If you would prefer an actual refund of your money, I can do that, but only via paypal and would need an address to send it to.
 
Again, nearly every book published has editing errors in it, but we at Pro Se strive to not have any and even attempt to catch and correct small ones that get by us when we can.  In an instance such as this, however, it is not only our desire to, but our duty to make this right and what I’ve said above is the best way I know how.  Please accept my apologies for this mishap and know steps are being taken to make sure it doesn’t happen again.
 
If you have any questions or wish to discuss this further, please email me at editorinchiefATprose-press.com.  
 
Thank You,
Tommy Hancock
Pro Se Productions Editor in Chief

2 comments:

  1. What a wonderful thing you are doing by informing Paul's readers of the process for them to obtain a "more perfect" book. (I'll even compliment the readers who wanted to look out for the reputation of the worthy Paul Bishop and of Pro Se Books.) Having been an editor on numerous complex publications for technical and military projects (and fiction manuscripts), I know how painful it is for any editor to have missed needed corrections. As a tech-pubs manager, I always consoled staff with the reminder that even editors need editors, but the reality is that time pressures do encroach. The "wrong file", you say, ... yes, that even happened in my experience, and there's no other way to say it but that it just ... hurts! One time I took my staff on a field trip to a big magazine company in L.A. where four slick magazines were produced. We learned the editing / production teams have SIX MONTHS to get issues out, with many eyes upon them over and over, and that's why we rarely see errors in those slick mags whose names you'd recognize. I doubt Pro Se has that kind of comfort. -- Way to go, Tommy, for standing up and for making things right! I hope that charming smile keeps beaming.

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  2. Thx, Noreen. It was a great response from a great publisher...

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